Privacy Policy for Chronosync Solutions
Chronosync Solutions is committed to protecting the privacy and security of the personal data of our website visitors and clients. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit our online platform, engage with our collaborative tools and services, or interact with us. Your trust is paramount, and we adhere to applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant Indian privacy laws.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Data You Provide Directly: This includes information you submit when you register for an account, request a demo, fill out a contact form, subscribe to our newsletters, or use our collaborative project management tools and communication platforms. This may include your name, email address, job title, company name, phone number, and any messages or inquiries you send to us.
- Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, dates and times of visits, and other diagnostic data. This helps us understand user behavior and improve functionality.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our service and hold certain information. These are used to enhance your experience, analyze trends, administer the platform, track users' movements around the platform, and gather demographic information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
- Information from Third Parties: In some instances, we may receive information about you from third-party services, partners, or publicly available sources to supplement the information we directly collect, provided such collection is consistent with applicable laws.
2. How We Use Your Information
Chronosync Solutions uses the collected data for various purposes, including:
- To provide and maintain our collaborative project management tools, real-time communication platforms, and workflow automation services.
- To improve, personalize, and expand our services and offerings, including custom software development.
- To communicate with you, respond to your inquiries, provide customer support, and send you technical notices, updates, security alerts, and administrative messages.
- To process transactions and send you related information, including confirmations and invoices.
- To develop new products, services, features, and functionality.
- To monitor and analyze trends, usage, and activities in connection with our services.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Chronosync Solutions and others.
- To provide product demonstrations and showcase our collaborative tools and services.
- To comply with legal obligations and enforce our agreements.
3. Sharing Your Information
We do not sell your personal data to third parties. We may share information as follows:
- With Service Providers: We may share your data with third-party vendors, consultants, and other service providers who perform services on our behalf or assist us in providing our services, such as hosting, data analysis, payment processing, information technology, and customer service. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- For Business Transfers: In connection with, or during negotiations of, any merger, sale of Chronosync Solutions assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as an asset.
- For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may share your information with your explicit consent or at your direction.
4. Data Security
The security of your data is of utmost importance to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use secure servers, encryption, and access control procedures. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your personal data for these purposes, we will either delete or anonymize it, or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.
6. Your Data Protection Rights
Depending on your location and applicable laws (like GDPR), you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
7. Links to Other Sites
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our online platform, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Chronosync Solutions
12, MG Road (Mahatma Gandhi Road), Suite 301
Bengaluru, Karnataka, 560001
India